Shipping & returns

Terms of delivery

The products are delivered to the delivery address when ordering . However, for reasons of package tracking, we are unable to deliver orders in areas and military bases as well as the relay point Cityssimo . Deteclab not book in some countries. Please contact us if in doubt.

For shipments outside France Metropolitan area , the extra shipping will applied according to postal rates on the date of delivery. Packages must comply with the standards of shipments Post for all parcels large Deteclab inform the customer of the terms by email.


Orders are delivered by post or courier depending on the type, weight and value of the product ordered. The choice of shipping mode is initiated by Deteclab unless otherwise customer choice that will mention this in the comments box when ordering .


In case of force majeure including natural disasters, terrorist attacks ,postal strike or carriers, lost parcels by post Deteclab can not be held responsible for non-performance of the contract of sale.

The customer is solely responsible for the selection and purchase. The total or partial inability using this product especially if inconsistent with its equipment does not give rise to any compensation or reimbursement . Deteclab can not be held responsible for damage caused to equipment from the customer's use of products sold and any use outside the product specifications.